Back to Portfolio
AI

AI Chatbot

An LLM-powered support assistant handling 70% of customer queries autonomously.

PythonOpenAIPineconeFastAPIReact
AI Chatbot

The Problem

An e-commerce company’s support team was overwhelmed by repetitive queries, resulting in slow response times and high support costs during peak seasons.

The Solution

We built an AI-powered support chatbot using RAG over the company’s knowledge base and product catalog. The bot handled common queries autonomously and escalated complex issues to human agents with full context.

Results

70%
Queries auto-resolved
−85%
Response time
$200k/yr
Support cost saved

Technology Stack

Python
OpenAI
Pinecone
FastAPI
React

Ready to build something amazing?

Let’s discuss your project today. The first consultation is free — you’ll walk away with a clear roadmap, no strings attached.